COMPUTER TRAINING

We recently got my mother in-law set up with the internet, so she could correspond with her son that is overseas in Iraq . She is not real familiar with the computer, so I was looking to sign her up for a beginner course. Do you offer anything like that? If not, do you have any suggestions as to where I could send her?

Get in touch with the new West Chester Senior Center .  They have equipment and classes for all levels of computer learners.  CCIL provides only the ISP (internet Service Provider), but no classes. Check your local library. They may have equipment and mentor available.

DISABLED ACCOUNT

I am having problems when trying to connect to CCIL. I dial, get connect, but then get an error when verifying user ID or password. What I thought was my ccil password doesn't let me set up Outlook. Can you remind me or help me reset it?

Your account was disabled because of overflowing Inbox. We were unable to confirm your contact information so we sent you a series of emails asking you to confirm or correct your contact information. When we received no response we assumed you weren't using CCIL anymore and disabled your account.

HOW TO TURN ON COOKIES

How do you turn on cookies for a web page I was viewing?

A web search for instructions should be helpful. The instructions covered several browsers that most members would use today.

HOW TO SETUP MS OUTLOOK Mail

Please, send me instructions how to setup using MS Outlook.

Go to http://www.ccil.org/help/email.php to find useful links to set up your CCIL account.

SPAM POLICY
My IMP WebMail continues to be swamped with spam trying to sell me viagra, mortgages, and 

investments. What do I have to do to get rid of SPAM?

Our SPAM Policy is still evolving.

We need to address the issue of leaving the mail on the ccil server.  We are suggesting users to 

maintained their email at the user's computer instead of CCIL servers. Our free service has it limits 

and we have reached a limit now even before obtaining new hardware. Unfortunately, spam control 

requires effort. Everyone needs to take the time to try to deal with spam.  Web Mail is a great 

convenience, but in today's world it's a high maintenance item. It takes about two weeks to train 

the spam filter before you will see better control of your email messages. The addition of SquirrelMail 

should also help to reduce spam. We will be broadcasting spam tips and include tips in this newsletter.